Payment Policy
This Payment Policy explains the payment methods we accept, how payments are processed, and our policies on refunds and cancellations. Please read carefully.
Accepted Payment Methods
We accept:
Credit Cards: Visa, MasterCard, American Express, Discover
Debit Cards
PayPal
Bank Transfers (for selected orders)
Note: We do not accept cash on delivery, personal checks, or money orders for orders placed through our website.
Payment Processing
All payments are processed securely via our payment gateway providers. Card details are encrypted in transit, and we do not store credit card information on our servers.
At order placement, a temporary authorization hold may be placed to verify funds. This hold is released per your bank’s policy.
Cards are charged when the order ships. For multi-item orders, you may see separate charges as items ship.
Invoices and Receipts
An email confirmation with your invoice and payment details will be sent after you place an order.
You can also view invoices and order details by logging into your account on our website.
Refunds and Cancellations
Cancellations: If you need to cancel, contact our customer service as soon as possible. Orders not yet shipped can usually be canceled without penalty.
Shipped orders: Cancellations after shipment may incur return shipping fees.
Refunds: Refunds are issued to the original payment method. Allow up to 10 business days for the refund to appear on your statement.
Damaged or incorrect items: Contact customer service to arrange a replacement or refund.
Security
We employ industry-standard security measures to protect your personal information and payment details. If we detect suspicious activity, we may temporarily suspend the transaction and verify its legitimacy with you.
Changes to this Policy
We may update this Payment Policy from time to time. Any changes will be posted on our website, with the updated date shown.
Contact Us
If you have questions or concerns about this policy, please contact Kings Containers LLC.
Talk TO Us
We pride ourselves on our values – Service, Integrity and Innovation and strive to give you the best container cost effective service.